Terms & Ordering Guidance

About this website

This website is operated by His & Her's Scents at thescentpair.com. By using this website, you agree to these terms. [PENDING: Legal company name and registered details]

How to order

Orders are placed via WhatsApp conversation. When you initiate an order:

• You select your fragrance and size on the product page and tap “Order on WhatsApp”
• A brand representative will confirm the item, availability and total price before payment
• Payment details will be provided by the brand representative [PENDING: payment methods accepted]
• Your order is confirmed once payment is received

Pricing

All prices shown on this website are in Nigerian Naira (₦). Prices are inclusive of product cost. Delivery charges, where applicable, will be confirmed at the time of ordering.

We reserve the right to adjust prices at any time. The price confirmed at the point of your WhatsApp order is the price you will be charged.

Delivery

[PENDING: Delivery policy including: zones covered, estimated timeframes, courier partners, handling for failed deliveries and risk of loss]

Returns and exchanges

Due to the nature of fragrance products, opened and used bottles cannot be accepted for return or exchange unless the product is faulty or was incorrectly supplied.

[PENDING: Final returns window for unopened items, process for faulty goods and any applicable statutory consumer rights in the operating jurisdiction]

Product authenticity

All fragrances sold by His & Her's Scents are original formulations created exclusively for the brand. Each product is supplied sealed and in original packaging.

[PENDING: Any certification or authentication statements to be verified by the brand before publication]

Limitation of liability

[PENDING: Limitation of liability clause to be provided by legal counsel before launch]

Contact

For any questions about these terms, please contact us via our enquiry form or WhatsApp. [PENDING: postal or legal contact address]